Enterprise Social Software ​
Enterprise Social Software = collaboration software that incorporates components and features known from Social Media such as blogs, wikis and profiles as well as likes and tagging.
Enterprise Collaboration Systems = The combination of different types of EES and traditional groupware (e.g email). This kind of system empowers employees to make use of a broad range of collaboration features.
IRESS Framework = Identification of Requirements for Enterprise Social Software. levels:
- Business processes and use cases
- Collaboration scenarios.
- Software components.
- Collaborative features.