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Misfits ​

ERPs claim to use 'industry best practices'.

Misfit

A gap between the functionality offered by the ERP package and that required by the business.

Sources of misfits ​

Misfits originate from requirements that are:

  • Company specific.
    • Organizational structure
    • Services specialties offered
    • Management style
  • Public sector specific. (government)
    • reporting requirements
    • standard processes for reimbursement.
    • subsidies.
  • Country specific.
    • regulatory
    • social

Types of misfits ​

  • Data (Format)
  • Data (Relationship)
  • Functional (Access)
  • Functional (Control)
  • Functional (Operational)
  • Output (Presentation format)
  • Output (Information content)

Actual vs Perceived Misfits ​

Operational, Tactical, Strategic Misfits ​