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Lecture 2 ​

ERP research and practice

ERP

is a suite of enterprise business applications including, at least one of the following: manufacturing, supply chain, or customer relationship managment

ERP solutions should be capable of satisfying >= 75% of business application requirements for target customers ($500M+ in annual revenues). ERP applications functionality in mission critical, and solutions are therefore regarded as core IT investments.

ERP types ​

Tier 1Tier 2Tier 3
SAPEpicorABAS
OracleSageActivant Solutions Inc

Tier 1 ERP

Designed for the needs of large businesses. Built with complexity in mind. Generally take a long time to implement, has a lot of features and costs a high price.

Tier 2 ERP

Less complex than Tier 1. Are a good fit for mid size companies. Less costly.

Tier 3 ERP

Least complex and costly. Do not offer too much functionality.

Vertical = Focused on the needs of a single industry.

Horizontal = Opposite of vertical: general system for many industries.

The higher the tier, the easier it is to verticalize the ERP. Because it has less functions it is easier to tailor to a specific industry.