Cloud

Users

Internal drivers for changes: finances External: laws

• Customer friendly terms demanded more by government large
  • agreed and offered by indicators.
• Improve as market develops further
• Click through dangerous for users.
• providers have more control over data with SaaS
• IaaS different
• Users may not be able to negotiate providers terms
  • take it or leave it basis.

Integrators

• Is reseller or service provider
  • contract with end users and providers
  • can be as providers who use other providers to offer services to own end users.
  • SaaS deliver application over internet as a service.
  • IaaS infrastructure as a service.
  • IaaS admin more direct control over operating system
  • PaaS greater flexibility and ease of operation.
  • Integrators large users of IaaS or PaaS based on which services.
  • can provide cloud services on infrastructure they control.
  • offer customized services, private or hybrid.
  • can better negotiate terms with providers than end users
    • more ongoing relationship but hard with large providers.
  • some end users contacted with integrators rather than providers
  • Integrators bear risk in mismatch in obligations and liability not back to back.
  • If we use a cloud service as a systems integrator careful about what the customer requires because unable to cloud service provider.